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11 Sep 2024

User support technician

Posted by | September 11, 2024 |

  • NAMEE INC. – Posted by Ace Professional
  •  Anywhere
  • Job ID : 113752
  • Category : IT - Web Developer
  • Job Type : Full-Time
  • Salary : $30 Hourly
  • Anticipated Start Date : As soon as possible
  • Posting Date : 11 Sep 2024
  • Expiry Date : 11 Sep 2025

Description

  • Navan, ONK4A 1H6
  • Salary30.00 hourly / 35 hours per Week
  • Terms of employmentPermanent employmentFull time
  • Day, Morning, Overtime, Weekend
  • Start dateStarts as soon as possible
  • vacancies1 vacancy
  • Verified
  • SourceJob Bank #2583189

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

Responsibilities

Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations

 

Total Views: 12

Job Categories: IT - Web Developer. Job Types: Full-Time.

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