Full Time & Part Time Child Support Workers Crisis Nursery Competition #CSW2023

The Children’s Cottage Society is a charitable agency established in Calgary in 1986. The Society’s mission is “Building strong children and safe nurturing families through prevention programs and support services” and our vision is “Resilient children blossom in healthy families.”

Reporting to the Crisis Nursery Manager in consultation with the Team Leads, the Child Support role is responsible for day-to-day care and planning of activities according to the developmental needs of the children staying at the Crisis Nursery. Child Support Workers interact with the parents daily by phone and when Family Support is not available, will complete admissions and discharges with the parents. This role ensures that files are completed and data has been entered on data base.

The Child Support Worker position is combination of 12-hour day shifts and 12- hour awake night shifts.

Responsibilities:

1. Interacting with Children
   • Providing quality care for each child.
   • Maintaining a safe environment
   • Assisting children in their daily routines keeping in mind the child’s developmental stage.
   • Assisting children to cope with feelings of separation from parents.
2. Interacting with parents:
   • Taking crisis nursery calls, offering non-judgemental assistance to all families pursuing help from the Children’s Cottage.
   • Interviewing parents upon arrival in an empathetic and supportive manner when family support workers are not available.
3. Record keeping and data entry.
4. Overseeing and assisting childcare volunteers as they provide care for children.

Qualifications:

• Diploma in the Human Service field.
• Minimum of one year experience working with children and their families.
• Current first aid/CPR/suicide intervention, aboriginal training, diversity training.
• Knowledge base in: solution focused conversation, community resources, skills in crisis intervention and basic problem solving.
• Excellent verbal and written communication skills. Proficient use of computers including ability to document using a database.