Front Desk Clerk

Description

Employer: Northstar Mountain Village Resort

Business address: 1351 Gerry Sorensen Way, Kimberley, BC

Location of work: Kimberley, British Columbia

Employment type: Permanent, part-time

Hours: 30–32 hours per week

Wage: $19.00–$22.00 per hour (negotiable based on experience)

Language of work: English

Work setting: On-site at the resort



Northstar Mountain Village Resort in Kimberley, BC is seeking a reliable and customer-focused Hotel Front Desk Clerk to join our team. This position plays an important role in creating a welcoming and positive experience for guests from arrival to departure. The successful candidate will assist guests with reservations, check-ins and check-outs, and provide information about the resort, local amenities, and available services.



Responsibilities include registering arriving guests and assigning rooms, processing payments, and maintaining accurate records of reservations and guest accounts. The front desk clerk will answer telephone calls and respond to guest inquiries, take, modify, or cancel room reservations, and address guest concerns or requests in a professional and timely manner. Additional duties include maintaining front desk records, coordinating with other staff when required, and ensuring that all safety and emergency procedures are followed.



Candidates should be comfortable working in a fast-paced hospitality environment and providing friendly, efficient customer service. The ideal applicant is dependable, organized, and able to communicate clearly with guests and team members. Basic computer and internet skills are required, along with the ability to manage multiple tasks while maintaining a professional and welcoming attitude.



Experience: Previous customer service or hospitality experience is an asset but not required. Training will be provided.

Education: No formal education required.

Schedule: Shifts may include mornings, evenings, weekends, and holidays depending on operational needs.

How to Apply

Job Categories: Hotel. Job Types: Full-Time. Job Tags: front desk and Hotel. Job expires in 9 days.

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