Best Western Prince George Downtown is seeking a F/T Guest Services Manager

Description

Position Info:

• Position: Guest Services Manager

• Terms of employment: Full-time, Permanent

• Wage: $37.00/hour

• Working Hours: 30-40 hours/week

• Number of Positions: 1

• Work Location: 1458 7 Avenue, Prince George, BC V2L 3P2



Benefits:

• 4% vacation pay



Job Duties:

• Establish and evaluate operational policies and procedures that ensure high-quality services

• Administer the department’s budget, tracking service-related revenues and expenditures

• Support the development of guest service promotions and strategies to enhance the overall hotel experience

• Oversee procurement negotiations for supplies necessary to deliver guest services

• Recruit, train, and organize schedules for guest services staff, including housekeeping and concierge teams

• Work directly with clients to plan use of hotel facilities for receptions, meetings, and special functions

• Handle guest complaints and service concerns, ensuring prompt and satisfactory resolution



Job Requirements:

• Experience: 2-3 years of related experience in in the accommodation industry is required

• Education: Completion of secondary school is required

• Language: English



How to Apply:

• Company information: AGS7 Hotel Ltd dba Best Western Prince George Downtown

• Email address: hr.bestwesternpg@outlook.com

• Please only apply via Email indicated above

Job Categories: Hotel. Job Types: Full-Time. Job expires in 365 days.

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