Construction trades helper Water Technician

Description

Technician: Construction trades helper Water Technician

 A Technician’s role at Total Restoration Services is instrumental in so many ways.  As a technician, we expect this person to set an example everyday at work.  This can be done by consistently following company procedures, and teaching/mentoring/supervising those around them, while being empathetic and respectful every day.  A technician will assist with supporting new staff, and help their team whenever necessary.  It is the responsibility of the technician to apply his/her IICRC training, knowledge of safety policies, and model completion of basic company procedures at all times.  Reference the IICRC standard guidelines required in our industry.

 Reports to:

Technicians will report daily to the Emergency Project Manager(s)

 Hours of work:

Standard workday is 8:00am – 4:30pm

**Some days could run longer were staying late is necessary, or possible weekend work in high claim volume situations

On-call Rotation

**On-call means being available on a 24/7 basis for emergency restoration calls for their scheduled on call rotation. There will be times when after hours and weekend work will be required whether on call or not.

 Job Description:

 –          Travel to and from restoration projects inside our service area

**Oyama to Revelstoke (South/North) and Nakusp to Chase (East/West)

• Daily Vehicle safety and maintenance inspections

**Complete vehicle sign out form daily. Forms are found to the right of the vehicle key box in the shop. Pre-Trip Inspection Forms are to be filled out for vehicles used that day. Forms are attached the brown shelving unit at the entrance of the shop (green door).

• Obtain work authorizations when required

**Check to make sure one is completed on initial claims, use encircle app link and send to client’s phone for signature when able

• Complete pre/post loss Docusketch photos

**(Pre)Prior to ‘any’ work commencing & (Post)Following all emergency work and removals.  Check in the Docusketch app to make sure both have been completed before pulling equipment and leaving a loss. 

• Document claim photos in Encircle and create file/photo notes for claim details

**Carefully look for pre-existing damage

**These photos should capture pre-existing damage or surfaces/areas with no damage (Example: a floor before movers or another trade comes in)

**All project photos should be completed in encircle.  Do not save directly to your phone and attempt to move later.

• Photos should be taken prior to commencing work on any project daily, and be taken at end of shift to justify work that has been completed. 
• Start/finish emergency 12 hour report and checklist
• Obtain flooring (ICC) samples of all different affected flooring materials.

Moisture map affected areas in provided software app, include temperature, relative humidity, and moisture content readings of specific building materials. 

• Set up drying equipment and monitor as per IICRC standards
• Set up other specialty equipment such as injectadry, negative air filtration systems (vented), ozone chambers.
• Carefully operate and maintain our mobile extraction units

• Recording all equipment by list and photos to Encircle
• Construct dust control measures and containments prior to removals
• Selective demolition as necessary to achieve optimal drying with minimal building material removal

Complete water extraction & biowash(hotwash) following IICRC standards

• Establish initial direction for handling contents on new projects

Moving, packing & resetting contents

• Move furniture/appliances in a safe manner where other building materials do not get damaged.Keep attention to detail and safeguard our customers property and sensitive information at all times
• Immediately (within 1 hour) refer questions from a property owner, strata manager, adjuster, etc. to the Emergency Project Manager or Emergency Department Manager.
• Practice good housekeeping at all times to ensure a safe and tidy worksite
• Follow safety policies and procedures to support a safe working environment
• Mold remediation & Asbestos work
• Following company safe work procedures

• Follow Worksafe BC regulations and company procedures for hazardous materials
• Work under time constraints to meet timelines
• Excel in gaining knowledge and experience as a Lead technician in all claim aspects of the business

**Water, sewer, fire, smoke damage, etc.

• Debris disposalMaintain equipment to ensure good working order

**Ensure safe transport so damage is avoided, protect equipment when placing on site. (Ex. Put dehumidifier’s up on blocks in a crawlspace that could possibly reflood on a seepage claim, or strap them securely when transporting in vehicle)

• Complete daily vehicle clean and maintenance on extraction trucksClean and restock vehicle at end of every shiftSupply sheets are to be filled out every time shop supplies are used on a job site. 

Summary

A Technician’s role in the claims process at Total Restoration Services requires attention to detail and experience in a large array of different claim types (water, sewer, fire, smoke, etc.)  Training will be provided to our developing technician’s and reviewed quarterly.  The job of a technician is to work with the Emergency Project Managers in all facets of restoration. Specific duties include mitigation, demolition, pack out, content manipulation, and cleaning. The role of a Technician is to ensure clear communication is completed with the Emergency Project Manager of job progression daily.

How to Apply

To apply please forward Resume to vernon@totalrestore.ca

Job Categories: Construction. Job Types: Full-Time. Job expires in 59 days.

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