9 Jan 2026
USER SUPPORT TECHNICIAN (NOC-22221)
- BYTEMINDS IT SERVICES INC.
- Mississauga, Ontario, Canada
- Job ID : 285822
- Category : IT – Support
- Job Type : Full-Time
- Salary : $36.05 Hourly
- Anticipated Start Date : 2026-03-02
- Posting Date : 09 Jan 2026
- Expiry Date : 09 Jan 2027
Description
Overview
Primary Business Location: Suite 305 2980 Drew Rd, Unit -235 Mississauga ON L4T 4E5
No. of Positions: 01
No. of Working Hours: 37.50 Hrs per week
No. of working Hrs per day 7.5 Hrs per day
Wage per hour $36.05
Languages: English
Education: College/CEGEP
Experience 7 months to less than 1 year
Responsibilities Tasks
• Identify, diagnose, and resolve hardware, software, and network problems for clients.
• Provide on-site or remote support to users facing technical difficulties.
• Install, configure, and update software applications as per client requirements.
• Perform routine system checks, updates, and maintenance to ensure efficient operations.
• Guide clients and staff on proper usage of IT systems, software, and tools.
• Assist in setting up and troubleshooting local area networks (LAN), wide area networks (WAN), and internet connections.
• Configure and maintain computers, printers, scanners, and other peripherals.
• Maintain records of technical issues, solutions provided, and client interactions for future reference.
• Assist in implementing security protocols to protect systems from potential threats.
• Respond to user inquiries via email, phone, or help desk software promptly and professionally.
• Ensure proper backup of data and systems and assist in data recovery when required.
• Keep track of IT equipment inventory and ensure timely replacements or upgrades.
• Ensure users adhere to the company’s IT usage policies and guidelines.
• Suggest improvements to enhance the performance and usability of Systems
• Collect and analyze user feedback to improve technical support services.
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How to Apply
By email
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