DONOR ENGAGEMENT SPECIALIST

Description

DONOR ENGAGEMENT SPECIALIST

Competition number: J0426-0769

Department:                Development

Status:                         Full-Time continuing

Hours:                         Monday to Friday, 9:00 a.m. to 5:00 p.m. (35 hours per week)

Annual/hourly salary:  $76,200 – $95,100 (position with benefits and pension plan)

Closing date:               May 31, 2026

Anticipated start date: July 6, 2026

Introducing the National Arts Centre

The National Arts Centre (NAC) is Canada’s bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams – the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety – and nurtures the next generation of audiences and artists from across Canada. The NAC is located in the National Capital Region on the unceded territory of the Anishinabe Algonquin Nation.

At the National Arts Centre, we believe the performing arts are vital to the human experience. A house of dreams for the Canadian performing arts, we work with artists and arts organizations from across this land to revitalize our sector. 

Curious to learn more? Read our 2023-2026 Strategic Plan, The Journey Ahead.  

Equity, Diversity, Inclusion, Anti-Racism and Accessibility

We are on a journey, committed to ensuring that equity, diversity, inclusion, accessibility, anti-racism and reconciliation with Indigenous peoples will guide our actions. 

The NAC welcomes applications from candidates who can help us meet our vision, and contribute to the diversity of lived experiences, perspectives, and approaches. When you join the NAC, you will be part of an inclusive community working hard to dismantle barriers to employees’ well-being, access, potential, and success. The NAC actively seeks candidates who identify as women, Indigenous, Black, Persons of Colour (IBPoC), members of 2SLGBTQIA+ communities, and people with disabilities. We encourage you to self-identify in the recruitment process.

Key activities:

The Donor Engagement Specialist helps donors and sponsors feel informed, valued, and connected to the work of the NAC Foundation.

Working closely with colleagues across the NAC and the Foundation, the Specialist supports day‑to‑day stewardship activities, including donor and sponsor recognition, communications, and event support. The focus is on creating seamless and inclusive experiences.

This is a hands‑on role for someone who enjoys managing details and seeing projects through. The Specialist coordinates timelines, tracks commitments, and works across teams to ensure deliverables are carried out accurately and on schedule.

The ideal candidate is organized, collaborative, and comfortable juggling multiple priorities. They bring strong attention to detail, sound judgment, and a service-oriented approach to building lasting relationships with donors and sponsors.

Main Duties and Responsibilities:

Stewardship planning & execution

·       Contribute to overall stewardship program planning, working closely with leadership

·       Execute on annual and multi‑year stewardship plans, agreements, and timelines

·       Identify gaps and risks in stewardship processes and recommend improvements

Donor and Sponsor recognition and fulfilment

·       Manage donor and sponsor recognition across physical, digital, events, and co‑marketing channels

·       Ensure compliance with gift and sponsorship agreements

·       Coordinate approvals and installations with Marketing and Programs teams

·       Support with stewardship recognition for the Governor General’s Performing Arts Awards (GGPAA), coordinating with other NAC teams

Stewardship event support

·       Coordinate corporate sponsor activations with the Philanthropy team

·       Support stewardship events, including logistics, guest lists and invitations

·       Coordinate post-event follow-up, documentation and evaluation

·       Coordinate season tickets for donors across Foundation teams

Stewardship communications

·       Coordinate impact reports, from planning through delivery, in collaboration with stewardship leadership

·       Support creation of other stewardship content, including proposal and report templates

·       Curate and maintain a photo library for stewardship and Foundation needs

·       Identify future donor recognition opportunities with attention to design and digital needs

·       Track donor preferences and engagement metrics to help inform strategy

Reporting and administration

·       Coordinate pledge follow-up, reminders, and thank-you communications

·       Track pledge collection progress with the Manager of Donor Relations

·       Maintain accurate records in Raiser’s Edge and assist in reporting for senior leadership

Required qualifications:

·       Degree in development, communications, marketing, or related field (or equivalent experience)

·       5+ years' experience in donor relations, stewardship, not-for-profit, development operations, or similar roles

·       Exceptional collaborator with proven cross-team experience

·       Excellent judgement and discretion around donor engagement activities

·       Proven track record with managing high volumes of work and meeting tight deadlines

·       Excellent organizational and multitasking skills

·       Strong attention to detail and data accuracy

·       Commitment to inclusive, respectful workplaces and values-aligned donor experiences

·       Proficiency in Microsoft tools and design platforms such as Canva

·       Proven experience using CRM and project management tools (e.g. Blackbaud and Asana)

Assets

·       Fluently bilingual in both official languages

·       Experience with design, videography, or digital content development

·       A passion for the performing arts in Canada and connection to the NAC mission

How to Apply

Who can apply:

Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens.

As part of NAC’s interview process, in-person interviews may be required. Please ensure to have the most up-to-date information on your résumé including your current email address.  

The National Arts Centre (NAC) is committed to inclusive employee recruitment and selection. The NAC welcomes and encourages applications from people with disabilities. If you require accommodation during the selection process, please inform us as soon as possible and we will make every effort to fulfill your accommodation request.

The successful candidate will be required to provide the original or a certified true copy of their education credentials as appropriate, along with proof of a valid Background Check as a condition of employment. 
 

While we appreciate all applications, only those selected for an interview will be contacted by us.

How to apply:

Please submit your cover letter and résumé online through the “Career Opportunities” section of our website at https://nac-cna.ca/en/careers.

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Job Categories: Business Development. Job Types: Full-Time. Job Tags: $76, 100 (position with benefits and pension plan), and 200 – $95. Job expires in 30 days.

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