HOTEL FRONT DESK SUPERVISOR (NOC-62022)

Description

Overview
Primary Business Address
1855 Rogers Pl, Kamloops, British Columbia, V1S 1T7, Canada

Positions
01

Wage Per Hour
$36.70

Overtime wage after 44 Hours
$55.05 per hour

No. of Working Hours
37.50 per week

Languages
English

Education
Secondary (high) school graduation certificate

Experience
7 months to less than 1 year

On site
Work must be completed at the physical location. There is no option to work remotely.

Responsibilities
Tasks
Supervise and coordinate the daily activities of front desk staff, including receptionists and guest service agents
Schedule shifts, assign duties, and ensure adequate staffing levels at all times
Train new employees on hotel policies, reservation systems, and customer service standards
Handle guest check-ins and check-outs, ensuring accuracy and efficiency
Resolve guest complaints, concerns, and special requests in a professional and timely manner
Monitor room availability, reservations, and occupancy levels using hotel management software
Ensure proper handling of payments, billing, and cash reconciliation at the front desk
Maintain records of guest accounts, transactions, and daily reports
Communicate with housekeeping and maintenance teams to ensure room readiness and service quality
Enforce hotel policies, safety procedures, and service standards
Assist in implementing front office procedures to improve guest satisfaction and operational efficiency
Oversee inventory of front desk supplies and coordinate with management for replenishment
Prepare reports on occupancy, revenue, and front desk performance for management review

How to Apply

By phone

250-314-9889 Between 10:00 AM and 05:30 PM

Or By Email:

daysinnkamloops@yahoo.com

Job Categories: Hospitality & Tourism. Job Types: Full-Time. Job expires in 310 days.

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